- Do I need to print my ticket?
- Where is the meeting point for my activity?
- Are holiday vouchers accepted?
- What are the cancellation deadlines?
- How do I cancel an activity?
- I haven’t received my ticket – what should I do?
- Can I change the date of my activity?
- How do I use a gift voucher?
- What payment methods are accepted?
- Are there any activities suitable for people with reduced mobility?
- How do I leave a review after my session?
- What should you do if you’re running late?
- How do I read the availability calendar?
Browse the various sections to find out more, and if you can’t find the answer you’re looking for, our team will be happy to help you via email at: booking@marseille-tourisme.com














