Download the :
- The 2021-2023 sustainable development strategy
- Summary of the 2021-2023 sustainable development commitments
The Marseille Convention and Visitors Bureau has been ISO 20121 certified since October 2021.
This certification is an opportunity to rethink the fundamentals of its BtoB activities as well as its internal operations with the aim of setting an example and limiting its carbon footprint. This standard is conceived as an evolutionary approach to progress, which makes it possible to project a multi-year action plan.
The mobilisation of all tourism professionals
The strategy of the OTCM’s sustainable development department is to mobilise all of the region’s tourism players by creating support programmes. In 2020, the Green Key programme (created in partnership with the city of Marseille) was a great success with Marseille’s accommodation providers. This year, support is continuing with the programme to raise awareness among all tourism stakeholders, with the publication of 7 good practice guides “En route to sustainable tourism” representing all socio-professional categories. Other dedicated programmes and information sources are to come in 2022.