Safety information

Emergency number Marseille

It sometimes happens that your stay doesn’t quite go according to plan, so we’ve put together a list of all the numbers and places that might be useful to you!

Emergency numbers

SAMU

Call 15 if you need a medical team to intervene ina situation of vital distress.

Center 15 is open 24 hours a day, every day of the year.

Hearing-impaired people should dial 114 by SMS.

Fire department

Call 18 in the event of a dangerous situation or accident.

For example, in the event of a fire, gas leak, landslide, road accident or domestic accident.

Hearing-impaired people should dial 114 by SMS.

The police

Call 17 in the event of a break-in, assault, theft, violence or accident requiring police intervention.

For the hearing-impaired, dial 114 by SMS.

On-call pharmacy

To find your nearest on-call pharmacy, dial 3237 or visit: www.pharmaciesdegardemarseille.com/pharmacies-de-garde/

Other useful numbers

Poison Control Center > 04 91 75 25 25

Hospital emergencies :
Hôpital de la Timone – 264 Rue St Pierre, 13005 Marseille – 04 91 38 00 00
Hôpital de la Conception – 147 Boulevard Baille 13005 Marseille – 04 91 38 00 00
Hôpital Nord – Chemin des Bourrely, 13015 Marseille – 04 91 38 00 00
Hôpital Saint Joseph – 26 Bd de Louvain, 13008 Marseille – 04 91 80 65 00

For dental emergencies > 0 892 566 766

Urgence Vétérinaire Marseille > 04 88 60 39 00 (24h/24)

Credit card theft > 0 892 705 705

Electricity emergency > 0 972 67 50 13
Gas emergency > 0 800 47 33 33
Water emergency > 0 969 39 40 50

Lost and found: www.troov.com/fr/marseille

A few safety tips

Your safety is important, so here are a few tips and measures to help you avoid problems during your stay.

In the street and on public transport:

Make sure your handbag is closed.
Don’t put your wallet in your back pocket.
Keep an eye on your personal belongings when you’re out and about, especially during crowds and large gatherings.
Don’t leave your personal belongings in your bicycle basket.
Don’t be distracted by strangers
Don’t handle money in the street.

On the beach:

Carry only the money you need for the day.
Leave your valuables and identity documents in a safe place in your accommodation.
Carry photocopies of your passports.
Avoid displaying wallets, jewelry, cell phones, etc. in plain view.
Do not leave your personal belongings unattended while swimming.

In the car:

Always lock the doors and trunk.
When parked, close the windows.
When you’re away, never leave the keys in the ignition, even for a moment. Do not leave bags or luggage in view in the car.