Tourist Office and Convention Bureau

  • Tourism institutions
  • Tourist Information Office
  • Marseille Durable
11 La Canebière, 13001 Marseille 1er
Located at 11, la Canebière, close to the Vieux Port, it enjoys a privileged position in the heart of the city, accessible by the Vieux Port metro station and numerous buses.
The Marseilles Convention and Visitors Bureau is located at 4, La Canebière, close to the Vieux Port. It benefits from an ideal location in the heart of the city. It is right next to the Vieux Port metro station and is served by numerous buses (whelchair access, pets admitted). Its missions : to welcome and inform tourists, to promote the City's tourism activities, to federate tourism professionals, to participate in projects to develop tourism or create tourist structures in the city, to commercialise products for tourists, to present its actions, and facilitate access to its services, to inform the general public, and propose links with its partners, to increase its audience.

Accessible for disabled

Booking

Services

Meeting room
Animals accepted
Wifi
Seminars

Services offered

Quality standards

Quality standards
Qualité Tourisme™Qualité Tourisme™
ISO 20121ISO 20121
Tourisme et handicapTourisme et handicap

Accessibility

Hearing disability
Mental disability
Visual disability
Accessible for self-propelled wheelchairs
Reception desk between 70-80 cm high
Facilities adapted for people with mobility impairment
Reception staff trained in the French Sign Language
Documentation available in Braille
Relief map, tactile model or audio device description available at the reception
Reception staff sensitized to the reception of people with disabilities
Service accessible in complete autonomy for a blind person

Tourism and handicap

Tourism and handicap
Marque Tourisme et Handicap - déficience auditiveMarque Tourisme et Handicap - déficience auditive
Marque Tourisme et Handicap - déficience mentaleMarque Tourisme et Handicap - déficience mentale
Marque Tourisme et Handicap - déficience motriceMarque Tourisme et Handicap - déficience motrice
Marque Tourisme et Handicap - déficience visuelleMarque Tourisme et Handicap - déficience visuelle

Openings

All year

All year
Monday
09:00 - 18:00

Tuesday
09:00 - 18:00

Wednesday
09:00 - 18:00

Thursday
09:00 - 18:00

Friday
09:00 - 18:00

Saturday
09:00 - 18:00

Sunday
09:00 - 18:00

Localisation

Tourist Office and Convention Bureau
  • Marseille Durable
11 La Canebière, 13001 Marseille 1er

Spoken languages

Spoken languages
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian
  • Chinese
  • French Sign Language

Environment

Environment
  • Close to a motorway
  • Station district
  • Close to a public transportation
  • Close to pleasure port
  • Bus station under 300 m
  • Bus stop < 500 m
  • Subway station < 500 m
  • Landing stage less than 500 m
Updated on 11 February 2026 at 15:52
by Office de Tourisme des Loisirs et des Congrès de Marseille
(Offer identifier : 5573804)
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